“Crucial Conversations” It is a good read and listen

For women and men who sometimes face conflict and want options other than fight or flight, run out or numb out, for business people who are wanting to have more effective conversations in difficult but necessary circumstances, for parents, couples, etc. who want to learn how to communicate better and create more caring relationships, check out: Crucial Conversations. It is a good read and listen. “The first edition (2012) of Crucial Conversations exploded onto the scene and revolutionized the way millions of people communicate when stakes are high. This new edition gives you the tools to Prepare for high-stakes situations Transform anger and hurt feelings into powerful dialogue Make it safe to talk about almost anything Be persuasive, not abrasive.”